FAQ
General Questions
You can find us at 1392 Bell Mill Side Road, Tillsonburg, Ontario N4G 4G9.
Store hours are Monday - Thursday 8:30 am - 4 pm Friday 8:30 am - 3 pm
Call us at (519) 879-6588 or email info@mooresseeds.com.
Business hours are Monday - Friday 8:30am - 4pm.
Orders can be placed in-store, over the phone or by email. Online option coming soon!
Product Information
Choosing the right bird seed depends on the birds you want to attract and the type of feeder you're using. For example, sunflower seeds attract a wide range of birds, while nyjer seed is great for finches. If you have a tube feeder, nyjer or thistle seed is ideal, while mixed blends work well with platform or hopper feeders. Feel free to check our recommendations based on bird species in your area.
Yes, we offer bulk purchasing options for customers who need large quantities of bird seed. For more information email info@mooresseeds.com or call (519) 879-6588.
Yes, we offer custom seed blends tailored for different species, such as finches, cardinals, budgies, and more. Each blend is carefully crafted to meet the dietary preferences of the birds you want to attract. Browse our specialty blends to find the best one for your feathered friends.
To keep your bird seed fresh, store it in a cool, dry place, away from direct sunlight. Airtight containers, such as sealed plastic or metal bins, are best to protect the seeds from moisture and pests. We recommend using seed within six months for optimal freshness and to avoid any risk of spoilage.
Some seeds are harmful to birds and should be avoided, such as salted or flavored seeds, chocolate, and avocado. Additionally, seeds that are moldy or rancid can be harmful, so always ensure the seed is fresh and free from contaminants. Our seed blends are carefully selected to ensure they’re safe for all bird species.
Yes, you can feed birds year-round! During the winter months, birds may rely on feeders more due to the scarcity of natural food sources. In warmer months, offering seed can still attract a wide range of birds, especially if you offer a mix that includes suet or fruit-based products. Keep in mind that some seeds may be more popular during certain seasons.
Yes, we carry a variety of bird feeders, bird houses, bird baths, and other bird-watching accessories. These products are designed to complement our bird seed offerings and help create the perfect feeding station for your feathered friends. Check out our accessories section for more details.
We offer a variety of bird seed options, including sunflower seeds, mixed seed blends, nyjer seed, spray millet, safflower seed, and suet cakes. We also offer specialty blends designed to attract specific types of birds, such as finches, cardinals, and woodpeckers.
Certainly! Give us a call at (519) 879-6588 or visit us in store.
We strive to source as much of our products as possible from Canada to support local industries. However, there are certain materials and items that we do need to source from outside of Canada. We are committed to sustainability and make every effort to choose environmentally responsible options wherever possible.
We want to ensure full transparency in our practices. The spray millet does receive one pass of herbicide during the growing season. This step helps preserve soil health by reducing the need for excessive cultivation while also enabling us to produce a high-quality crop at a competitive price. If you have any further questions or would like additional details, please don't hesitate to reach out. We’re always happy to assist!
Shipping
Yes, we offer shipping across the country. Delivery times vary depending on your location, but generally, orders will arrive within 3-7 business days. Shipping costs are calculated at checkout. Be sure to check our shipping policy for more detailed information.
Contact us at (519) 879-6588 or email us at info@mooresseeds.com.
Call us at (519) 879-6588 or email info@mooresseeds.com.
Payment & Returns
Yes. We use Shopify, which provides comprehensive security through fraud analysis tools to ensure secure checkout.
For bulk orders or wholesale inquiries please contact (519) 879-6588 or email info@mooresseeds.com.
Unfortunately, opened bags are non-refundable. Please contact our customer support team at info@mooresseeds.com or call us at 519-879-6588 for more information.
Returns or refunds are processed within business hours and should be refunded on your card within 2-3 business days.